Unified Communications Infrastructure

Hello,a month ago, I’ve upgraded UCCE at a customer. I did a technology refresh upgrade from version 8.5 to version 10.5. After the upgrade, the customer decided to test newer UCCE before going to production and keep using UCCE 8.5 for a while, just ...

Hi all, I've read a lot about integration CUPS I&M  with RCC (remote call control).We wants to do the integration but only for get the presence status in the linc server. Is mean when some user are talking by phone desk, this status will show in the ...

Hello,I am having BE6K CUCM, CUC and IMP version 10.5.X.i am looking for solution in system with that if any changes happened to current running configuration, system should provide the notification to admin user.would be this setup possible with in ...

Hello, we use since 2 months CUCM 10.5 (from 8.6 -> 10.5) , now our employees would like use the jabber for iphone. They are round about 450 user and now I shall create  for every user a TCT-Profile . How can I make this automatically, can I do this ...

How to turn off playback "Wait while i transfer your call" when system call handler transfer call to extension? Unity connection 10.0.1,  Call manager 7.0.2. 

I have a question about cucm ver 10 and 11 hardware compatibility. On the supported servers list I don't see any x's for hardware of CUCM ver 10, is it only supported virtually?http://www.cisco.com/c/en/us/products/collateral/unified-communications/7...

Hello EverybodyI have a doubt about IP Phone Licensing It is necesary a license for each ip phone in a CUCME?I am a little confused about the type of license what I need, i couldn´t find a complete explanation about licensing in CUCME FL-CME-SRST-XX ...

Running  Cisco Prime CollaborationVersion: 9.5.0 Build-245 PC_9.245I have successfully added a phone with line via PCP.  Worked fine.Tried to add  Extension Mobility Access with Line (Device Profile) or Remote Destination Profile (RDP) with the line ...

The release notes for PCD 10.5(2) specifically states...  The following are not compatible with Cisco Prime Collaboration Deployment:Cisco UC Virtualization Hypervisor (appears as "Hypervisor Edition" in vSphere Client)- preloaded on Cisco Business E...

I feel like I'm missing something here, is there a way to get a users alternate extension to show up in CDR? It seems only the actual extension shows up. We're on CUCM/Unity 8.6.Thanks!