Cisco Media Sense: delete a recording call

[bagnolini]

How can I delete a recording call in Media Sense (version is 10.5)?

I'm able to search and play recording calls in Media Sense Search and Play but I'd like also to delete some of the recording calls.

Any ideas?

[al-po]

Hi,

You could use Media Sense API to do this:

1. Install Firefox add-on "Poster"

2. SignIn

https://<host>:<port>/ora/authenticationService/authentication/signIn

{

 "requestParametrs" : {

   "username" : "muser01"

   "password" : "11111" 

  }

}

3. Delete a record

https://<host>:<port>/ora/managementService/manage/deleteSessions

{
    "requestParameters": {
        "sessionIds": [
            "4d14e8dfbcf751"       
        ]
    }
}

For reference please use this link:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/mediasense/105/Developer_Guide/CUMS_BK_M01A0434_00_ms-dev-guide/CUMS_BK_M01A0434_00_ms-dev-guide_chapter_010.html#CUMS_RF_P6C92A9B_00

BR, Alexey

[Alexander Anoshin]

This free 3rd party app will help - http://aurus5.com/phoneup/record/mediasense.php

[mwahba2015]

hi,

did you solve it ?