10-05-2017 03:59 AM - edited 03-19-2019 12:50 PM
Hi Guys,
I am about to upgrade our Cisco Call Manager and UCCX from version 9.0 to 11.5.
Can someone please guide me which certificates I will need and what information I need to provide our CA authority to generate certificate for me?
As far as I am aware only tomcat certificate is required, but please correct me if I am wrong or missing anything?
Hope to hear from you soon.
Thanks
Solved! Go to Solution.
10-05-2017 08:49 AM
Are you changing hostnames of your servers or doing in place upgrade? If you are doing in place upgrade then the certs will not re-generate and will remain as they are.
If you do require new certs then on CCX you only need Tomcat which will be used by web access and Finesse agent login.
On CUCM most common cert required is Tomcat, but depending on your deployment you may need other signed certs i.e. Callmanager cert if you are doing trusted connection to voice gateways, etc. You can check which certs are self-signed vs. CA signed today by logging into the OS admin page and reviewing the certs under security section.
10-05-2017 08:49 AM
Are you changing hostnames of your servers or doing in place upgrade? If you are doing in place upgrade then the certs will not re-generate and will remain as they are.
If you do require new certs then on CCX you only need Tomcat which will be used by web access and Finesse agent login.
On CUCM most common cert required is Tomcat, but depending on your deployment you may need other signed certs i.e. Callmanager cert if you are doing trusted connection to voice gateways, etc. You can check which certs are self-signed vs. CA signed today by logging into the OS admin page and reviewing the certs under security section.
06-04-2018 06:49 AM
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