Cisco Unified Enterprise Attended Console License issue

kuldeep.kaur · ‎10-27-2014

Hi Guys,

We have a CUEAC 8.6.2. It was having some issues and we restarted the server. After the restart when I log into webadmin the

system configuration tab is missing. I think this is because of the license. I got the license file and when I try to apply the same it says invalid license or registration code. It looks like the registration code in there is wrong and when I try to change it it does not allow me to make any changes to it. Any ideas how can I change the registration code ?

Thanks Guys

Aman Soi · ‎10-27-2014

Hi,

Regsitration code is one time activity after u install application.

If you do any of the following you must re-license the software with a new registration code:
• Reinstall the operating system on the same hardware
• Install a different operating system on the same hardware
• Add or remove certain hardware (such as an NIC card)
• Change the machine name
• Perform a major upgrade

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucmac/cuacs/10_5_1/install_admin_guide/CUACS1051GUIDE.pdf

So, try changing the machine name on same HW to get new Regsitration code.This is what I think.

regds,

aman