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Cisco Unified Provisioning Manager - Error IPT-0600: Software - Failed to create subscriber

mikey_p
Level 1
Level 1

‎09-02-2011 02:33 AM - edited ‎03-19-2019 03:32 AM

Hi,

When I create voice mail boxs for users I recieve the following error:

IPT-0600: Software - Failed to create subscriber xxxxxxx | Cause - org.apache.axis2.AxisFault: com.cisco.unity.cuals.CuDbException: Duplicate extension in partition: ObjectName = [EmbeddedKey=CustomType.O.

These are new users and the issue only started occuring today.  I'm using CUPM version 2.1 and unity conenction Version 7.0.

Any help would be appreciated.

Thanks

Mike

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mikey_p
Level 1
Level 1

‎09-02-2011 04:40 AM

Ok,

located the issue.  A previous user with the same extension number still existed on the unity server.  Not sure how this missed the deletion process.

Cheers

Mike

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