08-20-2014 09:44 AM - last edited on 03-25-2019 09:52 PM by ciscomoderator
Hi there,
I am palnning to install CUCXn and exploring some of the features. Can you please help me to answer following:
Thanks,
Munazzah
Solved! Go to Solution.
08-20-2014 10:34 AM
Can we get message notification via instant message
A: Instant message as in????
A: No
A: Yes, you can define MWI extensions other than your own for a subscriber
08-20-2014 11:50 AM
No, but if you integrate Jabber with CUC, you'll also get MWI and depending on the client, visual voicemail.
In J4W there's a VM tab where you get them.
08-20-2014 10:34 AM
Can we get message notification via instant message
A: Instant message as in????
A: No
A: Yes, you can define MWI extensions other than your own for a subscriber
08-20-2014 11:38 AM
Thanks for getting back quickly, actually I need it quickly.
So my question was:
Can we get voice mail notification through instant message if user has Jabber?
08-20-2014 11:50 AM
No, but if you integrate Jabber with CUC, you'll also get MWI and depending on the client, visual voicemail.
In J4W there's a VM tab where you get them.
08-21-2014 04:28 AM
Hi Jaime,
Do you know if
Thanks in advance!
08-21-2014 07:08 AM
Hi there,
I'll just jump in for Java for a moment here :)
Here we go;
Cheers!
Rob
08-21-2014 07:43 AM
Hey Rob,
Thanks for reply but I just want to rephrase my first question.
When someone is calling me from outside then they will have different greeting and if my co-worker, from same same office, is calling then my phone will play different greetings? Is there any limit on number of greetings allowed to each user?
Would this be possible.?
Few more things please:
Thanks in advance. I must say that you guys are doing wonderful help.
08-21-2014 08:49 AM
Hi there,
You are most welcome my friend!
Yes, callers from outside will receive the "External" greetings and local callers will receive the "Internal" greeting. These can all be made available via the template used when creating users as shown below;
Cisco Unity Connection offers the following greetings:
From;
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/user_mac/guide/9xcucmacx/9xcucmac040.html#wp1697930
The Message aging and deletion of messages is set here;
Message aging policies can help ensure that the hard disk where voice messages are stored does not fill up. Each policy allows you to specify message aging rules to automatically:
This option is primarily useful for users whose message action is Accept and Relay the Message, which causes Unity Connection to relay copies of voice messages to an external mail account while also saving the messages to the Connection message store. You can use this option to prevent users who only check voice messages by using the external mail account from exceeding their mailbox quota.
For more information, see the “Message Actions in Cisco Unity Connection 9.x” section in the “Setting Up Features and Functionality Controlled By User Account Settings in Unity Connection 9.x” chapter of the User Moves, Adds, and Changes Guide for Cisco Unity Connection Release 9.x , athttp://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/user_mac/guide/9xcucmacx/9xcucmac040.html.
From;
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/administration/guide/9xcucsagx/9xcucsag190.html#pgfId-1050845
By "voice forms" I'm guessing you are referring to Caller Trees or in Unity Connection terms "Call Handlers' which are certainly available;
Managing Call Handlers in Cisco Unity Connection 9.x
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/administration/guide/9xcucsagx/9xcucsag060.html
In Cisco Unity Connection, authentication rules govern user passwords and account lockouts for all user accounts. You use authentication rules to secure how users access Connection by phone, and how users access Cisco Unity Connection Administration and the Cisco Personal Communications Assistant (PCA).
For example, an authentication rule determines:
From;
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/7x/administration/guide/7xcucsagx/7xcucsag160.html#pgfId-1053467
Cheers!
Rob
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