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click to call with CUCI-LYNC

John Vincent
Level 1
Level 1

I seem to remember on a Cisco demo that using CUCI-LYNC (CUCI-MOC at the time) with the click to call addins enabled you to just click on

a phone number in IE or Word or other enabled apps without having to highlight the number, right-click, and then choose call...  We are running UCM 8.5, CUCI-LYNC on top of MOC 2007 R2.  Does anyone know if "clickable" phone number links can be done in IE, etc?

1 Reply 1

stowellp
Level 1
Level 1

Hi John,

We're using CUCILYNC 8.5, MOC 2007 R2, Office 2007 and UCM v8.02

If a number is in an office application or IE (and in the correct format) you can right-click and call, or call with edit, but you cannot just click once to dial.

Cheers,

Phil