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Hi,I would like to use Unity Conncetion 9.1 to transfer calls to different extensions depending on the time of day:For example; between 07.00 and 19.00, do not play a greeting and transfer to an extension (no mailbox), outside of the times above, aga...
Hi, I added 3 UCCX 8.5 enhanced seat licences to our UCCX cluster and they uploaded correctly and were verified, but they do not show when I display the licenses. I have stopped and started the Licence and Resource Maanger service, but the license co...
Hi, I have to connect two seperate company networks due to a merger. The companies will be linked via two point-to-point links to provide resiliency and both run OSPF with the same process-id. The problem I have with connecting both networks on area ...
Hi Guys,I am experiencing a strange problem that I need assistance with.I have a QSIG connection on an H323 gateway that links to a 3rd party CUCM. When I call a phone on their side both parties names display on each phone, however when the 3rd party...
HI Guys,I am having issues when connecting to our Guest WLAN using iPhones.I connect to the WLAN get an IP address and then get re-directed to the authentication web page. The problem is that the web page never opens and I get a message stating the p...
Hi, Auto failover is not possible in v8.5.x, but you can configure manual failover if both servers are on the same subnet/VLAN. I have just configured application server failover and used the documentation below:http://docwiki.cisco.com/wiki/Cisco_U...
Thanks for the information; i'll be out in Dubai next week installing a new cluster.Do you know whether I need a cable with special pin-outs between the NTU and the Gateway, or can I use a regular straight through ethernet?Cheers, Phil
Hi Brian, The biggest difference from MPX to MP is that you will not have desktop collabaration out of the box - you have to buy Webex for this functionality now.As far as user experience goes nothing has changed for them as far as I have experience...
Hi John,We're using CUCILYNC 8.5, MOC 2007 R2, Office 2007 and UCM v8.02If a number is in an office application or IE (and in the correct format) you can right-click and call, or call with edit, but you cannot just click once to dial.Cheers, Phil