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Click to Call

Pericles31
Level 1
Level 1

Hello,

I have installed click to call on my pc but when I try to use it doesn't work. Appears the window for editing and call and the option to call directly but when I try I get the following error: "There was an HTTP error. " In addition, the SW can not call from the outlook.

What can i do?

Thanks

1 Accepted Solution

Accepted Solutions

Marcel Ammann
Level 3
Level 3

Hello Juan,

which version of Click2Call do you use?

If you use the version 8.0 there are some bugs:

https://cisco-support.hosted.jivesoftware.com/message/3240788

If you want to dial from outlook you can download Cisco TSP from the CUCM plugin page.

Please rate helpful posts.

Kind regards,

Marcel Ammann

View solution in original post

3 Replies 3

Marcel Ammann
Level 3
Level 3

Hello Juan,

which version of Click2Call do you use?

If you use the version 8.0 there are some bugs:

https://cisco-support.hosted.jivesoftware.com/message/3240788

If you want to dial from outlook you can download Cisco TSP from the CUCM plugin page.

Please rate helpful posts.

Kind regards,

Marcel Ammann

Thanks Marcel for you answer.

Cloud_telephony
Level 1
Level 1

Hello @Pericles31 

May I know which version of click to call you use? you must have to use some trustful click to call service provider, which is assured you with their services.

https://www.cloud-connect.in