12-08-2011 09:38 AM - edited 03-19-2019 04:04 AM
Hey everyone.
So, I'm trying to change the background image on the phones I have connected to my CME.
I've made the "IMAGE1.png" and TN-IMAGE1.png I've also changed the List.xml file to relflect the location
I'm wondering if I should change this file to reflect flash:Desktops/320x212x12 and not TFTP:Desktops/320x212x12
<CiscoIPPhoneImageList>
<ImageItem Image="TFTP:Desktops/320x212x12/TN-CampusNight.png"
URL="TFTP:Desktops/320x212x12/CampusNight.png"/>
<ImageItem Image="TFTP:Desktops/320x212x12/TN-CiscoFountain.png"
URL="TFTP:Desktops/320x212x12/CiscoFountain.png"/>
<ImageItem Image="TFTP:Desktops/320x212x12/TN-Fountain.png"
URL="TFTP:Desktops/320x212x12/Fountain.png"/>
<ImageItem Image="TFTP:Desktops/320x212x12/TN-MorroRock.png"
URL="TFTP:Desktops/320x212x12/MorroRock.png"/>
<ImageItem Image="TFTP:Desktops/320x212x12/TN-NantucketFlowers.png"
URL="TFTP:Desktops/320x212x12/NantucketFlowers.png"/>
<ImageItem Image="TFTP:Desktops/320x212x12/TN-IMAGE1.png"
URL="TFTP:Desktops/320x212x12/IMAGE.png"/>
</CiscoIPPhoneImageList>
Thanks
12-08-2011 11:40 PM
Hi,
Have you looked in to this link. It has to TFTP:Desktops/ and not flash:Desktops
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_tech_note09186a008062495a.shtml
Regards
Ronak patel
12-09-2011 01:06 AM
Hi
The way this works is like so :
- You press the backgrounds menu option on the phone, so the phone TFTPs the 'ring.xml' file from the server
* To test this step, run debug tftp events on the router. You should see the phone request the file, and the file being served. If you see an error, check you have the file in the right location and enabled for tftp. You may also see an error on the phone screeen (selections unavailable or something). If you have any case mismatches, bad xml tags, bad filenames etc, it will probably fail. It's very SeNsItIvE.
- Next, the phone parses the file, and then loads the thumbnails.
* If you don't see anything else in your debug tftp output being requested after the 'ring.xml' file, you know the ring.xml file is bad or inaccesible.
- You select an image and 'preview' and the phone downloads the main image you selected
* again, watch the tftp debug
So you do need 'TFTP' in there, not 'Flash:', because it's the phone that parses this XML, not the router.
Regards
Aaron
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