Unified Communications Infrastructure

Hey everyone.So, I'm trying to change the background image on the phones I have connected to my CME.I've made the "IMAGE1.png" and TN-IMAGE1.png I've also changed the List.xml file to relflect the location I'm wondering if I should change this file t...

Hi,I was wondering if anyone could tell me how to setup the call manager such that if a call comes in to a certain extension and it is either busy or not answered after 3 rings, it will be routed back to the operatior.Many thanks,Shant

Hi,How we can check supervior logged in status, Like i want to check the condition for supervisor logged in particular CSQ.Do anyone can tell the method/Script How we can prepare or any one can share sample script for supervisor logged in status Chec...

We have a new Cisco phone system with CUBAC which we installed onto existing hardware. That hardware is now starting to fail. I have a new server for CUBACS but I can't seem to find anything that tells me how to backup CUBACS and it's settings so the...

For litigation discovery reasons, I have been asked to find a way to purge IM history to only keep a certain number of days available.  Can I use the external database to keep IM history and purge on a schedule?  Also, if we set the option to NOT all...

Hey there.I'm actually deploying a CUCM on a small site and I implemented the hunt group policy as the customer wanted.But there is one thing that is not working regarding this. This is all about the visual notification.I've setup the notification ti...

I am looking for a way to enable callers (both internal and external) to receive a notification if the mailbox they are calling is full.  In Unity 8.5.1, there is an option in Message Storage > Mailbox Quotas "Full Mailbox Check for Outside Caller Me...

I was looking for some documentation for Unity 5.01.  We are in the process of upgrading our Domain Controllers to a 2008 R2 domain controller.  I was looking for information to verify wether this version of unity supports 2008 r2 domain controllers....

Hello,based on "Click-to-call Widget" datasheet (http://www.cisco.com/en/US/prod/collateral/voicesw/ps6882/ps9156/at_a_glance_c45-487474.pdf) and the "Click-to-call release notes v8.0" (http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/click_to_cal...

Hi All,WE have Cisco 3925 Router with CME. We registered 2 IP soft phones and tried making calls,. Calls are working but takin G711. How to make sure that it takes G729 for both onnet and offnet calls.. I have given G729 as the first one in theVocie ...

Hi All,Does someone know how to disable the softphone function in CUPC in a VDI enviroment?Thanks

Hi, I want to download a version of UCMB. What criteria do I need to download the software for my lab?Thank you

hi friends,                I have successfully setup CCUM 6.1 on VMWARE now i want to connect CUCM  6.1 with GNS3. I have started CCNA voice studies and i am following CBT NUGGETS tapology. please anyone suggest me how  i can connect CUCM with GNS3??...