cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
324
Views
0
Helpful
2
Replies

CME/CUE Historical Reporting - number of calls inaccurate

vpersaud001
Participant
Participant

Hello,

I setup call reporting for CUE 8.6.4 but am only getting about half the number of calls in the Called Number Summary Activity report. Anyone has any idea what could be the problem or how to even start troubleshooting?

Thanks for your help.

Vincent

1 Accepted Solution

Accepted Solutions

paolo bevilacqua
Hall of Fame Master Hall of Fame Master
Hall of Fame Master

CUE only reports the calls handled by CUE.

For complete CDR use a proper third-party solution.

View solution in original post

2 Replies 2

paolo bevilacqua
Hall of Fame Master Hall of Fame Master
Hall of Fame Master

CUE only reports the calls handled by CUE.

For complete CDR use a proper third-party solution.

Thanks. Do you have any recommendations?

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers