CME/CUE Historical Reporting - number of calls inaccurate

[vpersaud001]

Hello,

I setup call reporting for CUE 8.6.4 but am only getting about half the number of calls in the Called Number Summary Activity report. Anyone has any idea what could be the problem or how to even start troubleshooting?

Thanks for your help.

Vincent

[paolo bevilacqua · Accepted solution]

CUE only reports the calls handled by CUE.

For complete CDR use a proper third-party solution.

[vpersaud001]

Thanks. Do you have any recommendations?