CME Gui interface having error Javascript:VOID(0)

[mcroteau2002]

Good Morning,

I experiencing an error JavaScript: VOID(0) with my cisco model 2801, platform CME running version Version 15.1(4) M8.

- using web browser Google Chrome version latest (Version 50.0.2661.87 m)

-Java version 8 update 91

-router configuration

ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http path flash:/gui

-Attachment: GUI sub-directory display and the Cisco CME home page

Symptom

From my web browser I type Http://192.168.0.250/ccme.html asking me login user id and password. The cisco CME LOGO pop-up but when I selected any option from the Home page I saw the error JavaScript: VOID (0) and this happen any option in the home page

[Suresh Hudda]

Try to use IE and put cme IP address under compatibility view settings and check once.

Suresh

[mcroteau2002]

Hi Suresh

What do you mean when you say use EI and put the IP address  Under compatibility.

[Suresh Hudda]

IE-Internet explorer, there will be a compatibility settings option.

Suresh

[mcroteau2002]

I added the IP address of my CME Under of the compatibility option.. but unfortunately i have the same probleme.

thanks for the great reponse

[mcroteau2002]

I'm understand ,

I add my CME ip address in the liste but unfortunately i have the same probleme.

thanks for the great reponse

[Nadeem Ahmed]

you can try re-install all the GUI files again to the flash, first delete all the files from flash and tftp to flash again. it suppose total of 18 files and then peform the same step viewing the CME gui.

Br,

Nadeem