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configure fixe time in CUME for IP Phone

nicanor00
Level 1
Level 1

Hi

I have Cisco Unified Communications Manager Express Version 7.0(1)

It is configured and work fine

But there is wrong time display on on the IP phone

1 week ago the time display was good on the IP phone

My time is GMT + 1 (it never change, it is not depend on season)

I have may type of ip phone

7911, 7931, 7960, 7961

How can I fixe this issue ?

4 Replies 4

femilion76
Level 1
Level 1

Hi,

Are the phones showing wrong dates or wrong time?

FIX:

Check your ntp server (cme router) for the time-zone, am sure this is where the fault is from.  Let me know what the outcome is.

Cheers,

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

in addition to what Femi has told you, check the ff:

telephony-service

time zone xxxx (xxx= your time zone)

also on the phones configure phone type..

ephone 1

type 791

ephone 2

type 7931

and finally creat configuration files for the phones

telephony-service

create cnf

Please rate all useful posts

Hi

I dont have NTP server

ip phone display GMT universal time

But my time is GMT universal time + 1

Wich time zone should choose

Regards

Hello,

Your CME router in a way will act as your NTP server for the phones (I want to believe that option-150 is pointing to the CME as well).

If your timezone is GMT +1, then configure time zone on the router and from telephony service:

Note: clock on the router are correct before configuring the timezone:

"router(config)# clock timezone gmt +1"  then:

go to the Telephony-service:

Router(config)#telephony-service

.................. time zone gmt +1

Then reset the phones.  This should do it....

Cheers