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configuring Autoattendant on cisco unity connection

abukuru95
Level 3
Level 3

hello Guys,

I am going to configure some Autoattendant functions on CUC.

what do i have to do on the CUCM before configuring my call handlers?

i am new on this so any information will be helpful.

how do i have to configure the voice mail ports in the CUCM ?

this is my desired scenario.

1) a user calls the general number 01234568

2)they have a greeting message .

3)press 1 for marketing

4)press 2 for sales.

when a user presses 1 or 2 they are forwaded to a particular user's DN.

thanks for the help in advance.

i do not know the configuration to do on the CUCM to put this in music.

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