Unified Communications Infrastructure

Hi team,I am using the BAT to export phones from one server to another one. I reconfigured everything from CSS, Partitions, gateways, etc.. etc..I have 253 phones, I succeeded to insert back (full details) around 175 phones and I still have 58 phones...

Can anyone let me know what are EPAS loggs in presence and how to  pull out those loggs

My customer has a CUCM 7 (Lenux) and wants to change few background image and ringtones remotly (not directly on sets).  How can you do it?  Thanks in advance!

Hi all experts.Is it possible to generate a test call from CME router for debug purposes ?Is there any command for that ?

I have a callmanager  running version 8.0. The problem I am having is:- After answering a call, the ip phone reboots.Could this be caused by version defects on 8.0. I am not experiencing this on my other sites that are running the same settup and cal...

Hi,  I'm in the process of migrating my Unity 4.0(5) box which is on Win2K to a Win2K3 box. Our companies environment has several unity boxes on the same domain which can see each other and share licenses but at this point i'm only concerned with my ...

I am trying to install the Attendant Console on a Windows 7 32 bit pc and it installs fine, but when I try to login, nothing happens. Anyone have any workarounds or advice to get this to work? I've tried compatibility mode and that doesn't work and a...

Good Day,We have a user who has a problem with their phone.  The message indicator light is indicating there is a message waiting however when the user goes to check the message she does not get prompted to press 1 to pick up the new message.  We hav...

Currently running CallManager 7.1 and have a prototype group of phones deployed.  I realize that using a phone template you can configure a phone for various parameters, including whether to allow web access to a phone prior to deploying those phones...

Good Morning,Please help.  We recently added exchanged 2010 to our enviornment and we are now running in mixed mode between exchange 2003 (partner Server) and exchange 2010.  We followed the recommended document (that has been referenced several time...

Hello,we have implemented Microsoft OCS2007 R2 for Presence in our Telephony Environment With Cisco Call Manager.  The Microsoft Communicator has been installed on Citrix XenApp6 on Windows2008 R2 Enterprise Edition (64bit).  The OCS Communicator wor...