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CPCA Discovery Question

I have initiated logical discovery and set CUCM server as the starting point.

At the beginnig of discovery it appeared as on of the discovered devices with state Accesible.

The discovery process took a couple of hours, and now I see it as Undiscoverable.

All necessary ports are open.

All users are created and rights are assigned.

What can be cause of the problem ?

Why CUCM is "undiscoverable"

2 Replies 2

khassan
Cisco Employee
Cisco Employee

Hi Alexandar,

Did you verify the credentials before the device discovery ?

Pls. read the device states in the user manual.

http://www.cisco.com/en/US/docs/net_mgmt/prime/collaboration/9.0/device/management/guide/discover_device.html

Thanks,

Hemalatha Kumarasamy
Cisco Employee
Cisco Employee

Hi Alexander,

You could also try to increase the SNMP timeout option to 100 ms.

Under credential profile for the CUCM---General SNMP options--SNMP timeout option as 100 ms then Add/Update and rediscover the CUCM which would speed up the process in discovering.

Thanks,

Hema