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CUAC Standard 11.0 IM Not Working

SCOTT TURNER
Beginner
Beginner

I just installed CUAC Standard version 11.0 and noticed that the IM status isn’t working for any of the users.  The CUACS logs show that it’s using username@domain.com as the IM address when querying statuses, but the customer is using mail@domain.com for their IM addresses (jabber-config.xml is configured and Jabber clients are working fine).  Is there a way to “tell” CUACS to use mail@domain.com as the IM address? 

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi Scott,

It sounds like this bug/enhancement;

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvb66456

Cheers!

Rob

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2 Replies 2

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi Scott,

It sounds like this bug/enhancement;

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvb66456

Cheers!

Rob