08-26-2014 06:59 AM - edited 03-19-2019 08:32 AM
I recently found out about the lovely 500 user limit in the business edition of Attendant Console. I have a question that Google seems to have a hard time tracking down. We have CUAC pulling the user data from CUCM. How do I chose who goes to the Console....is it possible?
I found one document then said I am pretty much S.O.L. because it is first come first serve but I would think there should be an option to limit by department, for example. I see Directory Rules in the web interface but no indication on how they work.
Thanks and back to Google for me!
David.
Solved! Go to Solution.
08-26-2014 10:49 AM
Directory Rules (not Filters which are CUDAC-only) are how you do this.
The Directory Rules option enables you to manage the filters to use when importing information from
the Cisco Unified Communications Manager database to the Cisco Unified Attendant Console server.
The filters are built into rules. You can have multiple filters in a rule, or apply multiple rules.
Multiple filters within a rule are combined with a logical AND. For example, if a rule contains lastname
= T* and Department = Product, all people in the Product team who have a last name starting with T are imported.
If you have multiple rules, each containing a single filter, the rules/filers are combined with a logical
OR. For example, if Rule 1 contains lastname = T* and Rule 2 contains Department = Product, all the
people with a lastname beginning with T are imported, as are all the people in the Product team.
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucmac/arc/CUACBE_V901_WA_.pdf starting on Page 57.
08-26-2014 10:49 AM
Directory Rules (not Filters which are CUDAC-only) are how you do this.
The Directory Rules option enables you to manage the filters to use when importing information from
the Cisco Unified Communications Manager database to the Cisco Unified Attendant Console server.
The filters are built into rules. You can have multiple filters in a rule, or apply multiple rules.
Multiple filters within a rule are combined with a logical AND. For example, if a rule contains lastname
= T* and Department = Product, all people in the Product team who have a last name starting with T are imported.
If you have multiple rules, each containing a single filter, the rules/filers are combined with a logical
OR. For example, if Rule 1 contains lastname = T* and Rule 2 contains Department = Product, all the
people with a lastname beginning with T are imported, as are all the people in the Product team.
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucmac/arc/CUACBE_V901_WA_.pdf starting on Page 57.
08-27-2014 07:52 AM
Thank you...all set now. Took the directory a while to synch up but it is good now.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide