Well finally found the Google results that worked to lead me to the Cisco Desktop Admin download. Ea...

Is there a way to add a 9 to hyperlinked phone numbers in the Cisco Agent Desktop's browser automati...

Tried searching but cannot find this error. This is for my attendant. She has a Cisco Agent number o...

I recently had to switch an Agents extension. The agent still shows up in Supervisor but neither tha...

Flash buffer....why do I miss what is always in front of my eyes...

Script that includes dial by extension at anytime. I have the settings below but it is stripping the...

Unique issue...as they all seem. I have a script in UCCX for a particular group. This group does uti...

I might be mixing terms... When the four digit DID is assigned to a Directory Number in CUCM...the c...

Right now it is as a Route Pattern to the RF gateway via H323. Internally, I can use that route patt...

OK...I can set a DID in CUCM and the call comes through. The example above, I have as a route patter...

I know I am not going to provide a whole lot of info since there is so much to post so I thought I w...

Not sure they will allow me to open all IP traffic to the server. If it helps, I am getting these er...