David Coelho

Well finally found the Google results that worked to lead me to the Cisco Desktop Admin download. Ea...

Is there a way to add a 9 to hyperlinked phone numbers in the Cisco Agent Desktop's browser automati...

Tried searching but cannot find this error. This is for my attendant. She has a Cisco Agent number o...

Flash buffer....why do I miss what is always in front of my eyes...

Script that includes dial by extension at anytime. I have the settings below but it is stripping the...

I might be mixing terms... When the four digit DID is assigned to a Directory Number in CUCM...the c...

Right now it is as a Route Pattern to the RF gateway via H323. Internally, I can use that route patt...

OK...I can set a DID in CUCM and the call comes through. The example above, I have as a route patter...

I know I am not going to provide a whole lot of info since there is so much to post so I thought I w...

Not sure they will allow me to open all IP traffic to the server. If it helps, I am getting these er...

Right now we have an Exchange server in house. A part of my company is moving to Office 365. The fir...

Not sure how to set up Single Inbox with 365. Doesn;t it require AD credentials? This is only one re...