CUACS and CUACA

[hyacinth19881]

What's the differences  between CUAC Standard and CUAC Advanced ?  How I choose one of them ? Will appreciate great help.

[Manish Gogna]

Hi,

The main difference is that CUAC Advanced needs to be installed on a separate server but CUAC Standard is a serverless version, the differences between the two can be seen by comparing the datasheets of both the products below

http://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-attendant-console/datasheet-c78-731866.html

http://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-attendant-console/data_sheet_C78-731867.html

Manish

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[hyacinth19881]

Hi Manish，
Thanks for your quick reply. I read the datasheet and according to my understand，CUACA has more Functions than CUACS such as queue but with more complete deployment. One more question，can CUACA hold one ringing call and shift to a connected call in another line？I checked so many cisco documents but haven't found the solution.

Could you give me more suggestions ? Thanks !

[Manish Gogna]

The features available with CUAC Advanced ( like hold, transfer, park ) and how to use them is explained in the User guide below

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucmac/cuaca/10_5_1/user_guide/eng/CUACA1051CUG_eng.pdf

Manish

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[mrvoipstuff]

thanks