Trying to get the out dial calls to work from WxCC Desktop .. Agent's desktop profile is enabled with Outdial, specified the dial plan, Address book, outdial ANI and outdial entry point. But within outdial entry point configuration what am I using in...

Got CUBE in Direct routing setup with Teams Phone system. If an external mobiles calls into Teams and performs a "consult transfer" to another mobile it intermittently (2/10 times) get transfer failed. Note REFER method is disabled due to other issue...

have setup direct routing recently with CUBE .. My ITSP appears to accept alaw as 1st preference followed only by ulaw as 2nd choice before sending 180 ringing back ... What I noticed is if i call an external number from Jabber registered to on-prem ...