07-09-2020 11:36 AM
Using CUMC 11.0.1
4331 Router as Gateway - no Voice-translation rules match 'blocked / unassigned' numbers described
SIP Trunk to Windstream
Route Filters only block 900 and 976 numbers and International numbers if applied to a device
All Route patterns are 'dynamic' 9.1[2-9]xx[2-9]xxxxxx - No specific numbers..
Problem: Our VOIP Phones
CAN call Outbound to 615-851-8001 .. CANNOT Call out to 615-851-8000
CAN call Outbound to 615-859-6484 .. CANNOT Call out to 615-859-6485
Cell Phones have no issues, so the Numbers are Live and active
when Dialing, each digit seems proper until the last digit '0' or '5' is dialed - immediately get the
Your call cannot be completed as dialed please consult your directory message..
VOIP Phone can dial several other numbers in the ranges (xxx8002, xxx8003 or xxx6484, xxx6487.. and so on .)
DNA reports Both successful and failed calls use the same CSS, Route Pattern and Group
RTMT reports 404 Error Not Found on the failed call. ...
Termination Cause Code (1) Unallocated (unassigned) number. The number requested by the calling user cannot be reached because it is not currently assigned to any user by the network.
Call Does not show up in the Router.... the first time..
if i dial it once.. i immediately get the "Your Call cannot..." message.. and the call does not show up in the router.
if i dial it again within a few seconds.. i see the call in the router, get a msg from the telco - 'All Circuits are Busy' followed by the "Your Call cannot..." message
I do not know where else to Look.. can someone shed some light on how to track or fix this issue?
07-15-2020 04:54 AM
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide