CUC 8.6(1a) - Single Inbox - Seeing NDR Failures to/from root@UCSERVER in Postini
I need some help with something we are seeing after deploying Unity Connection 8.6(1a) with Single Inbox configured. (We are not using the VMO plugin)
Everything client facing is working great, voice messages and single inbox are being received properly. What we continue to see is Postini continuing to send out reports for failed message being sent from root@UCSERVER1 to root@UCSERVER1 and postmaster@UCSERVER1. We are also seeing the message being sent from root@UCSERVER2 to root@UCSERVER2 and postmaster@UCSERVER2 (The second server in the cluster). They are receiving failures as UCSERVER1 and UCSERVER2 are not a valid email address or domain, so no email server including Postini would route that.
I have pasted the failure below for reference. These appear to be some sort of job that periodically kicks off, sending emails to that address. I spent the last 2 days trying to research this, working with Cisco TAC (who pointed me towards the SMTP configuration for VMO, which we are not using), trying to find solution but nothing yet. The SMTP domain and configurations have verified, the relay connectors on the SMTP smart host are setup. Everything else is working smooth except we are receiving alerts from Postini on these 4 different failures.
What is this automated job, why is it sending out email messages, where is it configured, and what does it do? I could not find any details regarding this specifically just from the data I have. Cisco TAC also didn’t have details.
Anyone familiar with this? Has anyone ran into this before? Is there a fix?
Any help would be greatly appreciated. Thank you!
Referenced failure e-mail:
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Received: from EXCHANGE2010.domain.com ([##.##.##.##]) (using TLSv1) by server.postini.com ([##.##.##.##]) with SMTP
ID xxxxxxxxx/xxxxxxxxxxxxxxx/@postini.com; Tue, 29 Nov 2011 01:20:04 PST
MIME-Version: 1.0
From: <postmaster@COMPANY.com>
To: <root@UCSERVER1>
Date: Tue, 29 Nov 2011 03:20:03 -0600
Content-Type: multipart/report; report-type=delivery-status;
boundary="xxxxxxxxx"
Content-Language: en-US
Message-ID: <xxxxxxxxxxxxxxxxxxxxxxxxxx@COMPANY.com>
In-Reply-To: <xxxxxxxxxxxxxxxxxxxxxxxxxx@EXCHANGE2010.domain.com>
References: <xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx@EXCHANGE2010.domain.com>
Subject: Undeliverable: Cron <root@UCSERVER1> /etc/rc.d/init.d/fiostats show
________________________________________
Date: Tue, 29 Nov 2011 03:20:03 -0600
From: <postmaster@COMPANY.com>
To: <root@UCSERVER1>
Subject: Undeliverable: Cron <root@UCSERVER1> /etc/rc.d/init.d/fiostats show
Delivery has failed to these recipients or groups:
postmaster@UCSERVER1<mailto:postmaster@UCSERVER1>
A problem occurred during the delivery of this message to this e-mail address. Try sending this message again. If the problem continues, please contact your helpdesk.
The following organization rejected your message: Postini.
Diagnostic information for administrators:
Generating server: COMPANY.com
postmaster@UCSERVER1
Postini #550 Host not found for domain:UCSERVER1 - psmtp ##
Original message headers:
Received: from UCSERVER1 (##.##.##.##) by mail.COMPANY.com
(##.##.##.###) with Microsoft SMTP Server id ##.##.##.##; Tue, 29 Nov 2011
03:20:01 -0600
Received: by UCSERVER1 (sSMTP sendmail emulation); Tue, 29 Nov 2011 03:20:01
-0600
From: root <root@UCSERVER1>
Date: Tue, 29 Nov 2011 03:20:01 -0600
To: root
Subject: Cron <root@UCSERVER1> /etc/rc.d/init.d/fiostats show
Content-Type: text/plain; charset="UTF-8"
Auto-Submitted: auto-generated
X-Cron-Env: <SHELL=/bin/sh>
X-Cron-Env: <HOME=/root>
X-Cron-Env: <PATH=/usr/bin:/bin>
X-Cron-Env: <LOGNAME=root>
X-Cron-Env: <USER=root>
MIME-Version: 1.0
Message-ID: <xxxxxxxxxxxxxxxxxxxxxxxxx@EXCHANGE2010.domain.com>
Return-Path: root@UCSERVER1
Attachments:
message/delivery-status
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Cisco UC Architect
