All,We have Cisco Unified CM version 6.1.5.13900-4. Is there any way, I can pull a report or log that provides me with all the S/N's for every phone that is managed by the Call Manager? This is for inventory purposes. Thanks
How can we configure a UC520 in order to implement FAC (Force Authentication Code) for international calls or special dial patterns??Best regardsEnrique Villasana
I've built a new VM Presence server using the template. It has the same version as our existing physical Presence server. I perform a backup on the physical server, but I am unable to restore to the VM server. The name and ip address are different on...
AA Script question:I have create a custom AA sscript using the GUI. I am on 8.0.2 of CUE. I am trying to have a call from the AA transfer to 1 ext and if that ext is not answered, i need the call to transfer to a second ext.How do I download CUE ed...
I have already downloaded the very detailed PDF from Cisco's website that gives step-by-step instructions on how to accomplish this. By this, I mean introduce an Exchange 2010 server into an existing Unity 7.0 deployment. In my case, I have no inte...
Hi -I've got a UC 520 and am having trouble accessing the device to configure the initial setup.I can connect using the console port, but I can't access the device thru CCA.I do not get an IP address using DHCP when connected.I can no ping the defaul...
My UNITY server is not in sync (time) with my CUCM server. It is 6 minutes faster. When I go to add the NTP server to the UNITY server or trying to change the time, I get this message "The system is currently locked by another process. Please try ...
As we migrate from our current version of UCCX Premium 7.0(1)SR05ES06_Build063 to version 8.5. We will be migrating the data over to new hardware. We are concerned about reporting. We currently have a lot of custom reports and we are uncertain how...
Hi dears,I am using CUE version 8.5.1 and faced the strange behavior. I am using CallRedirect step to reach my internal extensions. So, when the caller gets into IVR he is prompted to enter internal extension number. CallRedirect has PlayPrompt ...
Having problems with an Auto Attendant application. AA setup and when the route point is dialed directly from a telephone it operates as expected. When a phone is forwarded to the route point and the forwarded phone called the caller gets the open ...
Dear Expert,Can I integrate both Exchange 2007 and Lotus Domino with only one Unity Connection 8.0?Or do I have to seperate the integration : 1 Unity connection 8.0 to Exchange 2007 and 1 Unity connection 8.0 to Lotus Domino?If yes, do the 2 Unity co...
We are in the process of making some new corporate logos for wallpaper on our phones. I would like to have those isolated from the people within the company. I would like to upload samples at something like /Desktops/Admin/640x480x24...png. Can I A) ...
Hi thereI've using CUPS and CUPC v8.5 ( latest versions of both). Every thing works fine - office integration, chat, desk phone integration etc.The only thing I need to work, and it does not, is adhoc group chat. I do not need PERSISTENT chat, so it'...
Hi all. When i go to device->phone-> (select my phone) i see an option for Do Not Disturb with only ringer off option. I have seen the documentation http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_0_1/ccmfeat/fsdnd.html#wp1050528but there ...
