CUCIMOC Integration Failed with Nortel IP Telephony App enabled on Client

[eduardo.leyva]

Hi !!!!

I have the following problem with the plugin CUCIMOC 7.1.4, if i enable it in a laptop without Nortel IP Telephony App enabled , the CUCIMOC just work fine, but if i try to enable it with Nortel IP Telephony App enabled laptop, i just doesnt connect with CUCM, the problem is that i tried to deactivate the Nortel IP Telephony App, unistall it, erase the registry keys, but the Nortel IP Telephony App, is still there, ¿ Does anybody have had a problem like this ?

Thaks for your help !

Best Regards !!!

ELO

[Md Hasan]

Hi,

Give the CUCI-Lync 8.5.1 a try (does require at least OCS 2007 R2 or MS Lync Server) as it uses different architecture for the cucimoc window as compared to cucimoc 7.x.

Download:http://www.cisco.com/cisco/software/release.html?mdfid=283665631&catid=278875240&softwareid=283732952&release=8.5%281%29&rellifecycle=&relind=AVAILABLE&reltype=latest

Release Notes: http://www.cisco.com/en/US/partner/products/ps11390/prod_release_notes_list.html

For hlep on removing Nortel App - please try Nortel site or support.

Thanks