I am struggling with trying to determine which logs to gather to determine what is happening with a couple of phones.
I have a couple of phones that were registered and now they are not registered.
While most of the phones we have are SCCP, the 2 I am looking to discover the issue are SIP phones . (not sure if that makes a difference in choosing the RTMT log ).
Seems like there is a log that shows the phones and activity and can see if a phone is trying to connect and why it can not and I thought it would show the reason it became unregistered.
Any other information needed from me to help point me to the right log in RTMT ?
Really appreciate the assistance.