I have CUCM 184.108.40.20600-20 installed and I am trying to run a backup through DRS and every time I run it, it fails at the SLM component. It says "ERROR: Unable to start service, Backup completed unsuccessfully". I have tried manually starting that service via Cisco Unified Serviceability and it says "This service cannot be stopped/started". I have also tried restarting the DRF Local and Master service as well as restarting the entire server and still can't get a successful backup. Does anyone have any suggestions? We are using specific license reservations as well if that helps.
Solution The issue can be temporarily fixed by a DRS Master and Local services restart. The services will start at the configured time, but will drift next time. Then upgrade to the version which has a solution for Cisco bug ID CSC ug 5 8538.