That's mean the problem is not from the SSO feature.You have to share the jabber logs and also screenshoot for the jabber login alert. I just have one more question, can you try to login to the cucm selfcare web page with the same user that you are t...
CUIC Custom Variable Report are used for customizing and calling the variables that configured in your UCCX script as Enterprise call info step.Moreover, for the call waiting live report you can find it in the live report for CSQ and no need for a cu...