03-08-2012 07:51 AM - edited 03-19-2019 04:33 AM
Hello experts,
I have been requested to configured FAC (Forced Autorization Code) even for calls between CUCM registered extensions. This feature works just fine when dealing with extenal route-patterns but I have not found a way to make it work for internal extensions. Could you please instruct me how to accomplish this?
Best Regards and thanks in advance.
Solved! Go to Solution.
03-08-2012 09:33 AM
You can use extension mobility, so define the phones to be restrictive to allow no outbound calls except for maybe emergency calls, and require users to login with EM profile that would give them required calling privileges. There is no other way I can think of.
HTH, Please rate all useful posts!
Chris
03-08-2012 08:05 AM
FAC can only be applied to Route Patterns, so this would not be an option for internal intra cluster calls.
Why would anyone in their sane mind come up with such a requirement? What is the reasoning?
Chris
03-08-2012 09:14 AM
Hi Chris,
Well that´s the same question I asked, the only reason they gave is that they want the user assigned to an extension be the only one able to use it to whatever destination. I suggested CMC (even though I believe it does not work for internal extension either) but they want to force a code to be entered also for internal calls. Is there a workaround maybe with authentication to lock the phone.
Best Regards,
Roberto.
03-08-2012 09:33 AM
You can use extension mobility, so define the phones to be restrictive to allow no outbound calls except for maybe emergency calls, and require users to login with EM profile that would give them required calling privileges. There is no other way I can think of.
HTH, Please rate all useful posts!
Chris
03-08-2012 09:51 AM
Ok thanks Chris, I also believe EM is a valid alternative. I will propose that approach instead.
Best Regards,
Roberto.
03-08-2012 10:20 AM
Hi Roberto,
There is also this 3rd party product;
http://www.andtek.com/communications-products-lockout.html
Cheers!
Rob
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