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CUCM 8.5 weekly call forward rotation

Seraph22
Level 1
Level 1

‎12-12-2012 03:38 PM - edited ‎03-19-2019 06:00 AM

Hi All,

A user would like to have a call forward function configured that sends all calls to 2 numbers that rotate on a weekly basis? what would be the best way to do this? I have been looking at previous posts but was unable to find a related topic. Thank you in advance

Regards,

Teo

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Chris Deren
Hall of Fame
Hall of Fame

‎12-12-2012 05:03 PM

Use Mobile Connect feature (aka Single Number reach), assign to different remote destinations to RDP and activate the one you want to use at any given time.

HTH,

Chris

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Seraph22
Level 1
Level 1
In response to Chris Deren

‎12-12-2012 05:29 PM

Hi Chris,

Thanks for the reply, from what I understand Single number reach will allow you to associate another device to a main phone. can you explain further how it can be used so that it would automatically go to a different number on specific times?

Regards,

Teo

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