CUCM 8.6.2 and AD LDAP SYNC

[toddavis]

We have an issue where we can loging and sync all users but then we can not log in as those users.  We are trying to reserach whether this is related to the LDAP user rights, firewall, etc.  Any ideas?  Thanks!

[Chris Deren]

Do you have LDAP authentication configured in addition to LDAP Directory?

HtH,

Chris

[toddavis]

Chris:

Thanks for the input.  We do have the LDAP configured,  we are using LDAPS.  It is looking like port 636 form the CUP server is trying to reach out to the AD server so we are opening up that port to test if that is out issue.  636 is open from CUCM to AD but not CUP to AD.

TD

[Chris Deren]

There are 2 parts to LDAP integration, sync and authentication, are both configured?

Also, have you tried using GC instead of DC, that would be port 3269 for SSL Global Catalog connection.

Chris