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CUCM 8.6 Backups Not working

gmgarrian
Level 4
Level 4

‎11-21-2011 08:29 AM - edited ‎03-19-2019 03:59 AM

When the backups were setup everything worked.  I checked later and I'm getting this when checking the status:

"Unable to send network request to master agent. This may be due to Master or Local Agent being down."

All services are running.

Any ideas?

2 people had this problem
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0 Helpful
4 Replies 4

gmgarrian
Level 4
Level 4

‎11-21-2011 08:46 AM

Based on another post I restarted the DRF services and now it's working.

dudi_duay
Level 1
Level 1
In response to gmgarrian

‎05-02-2013 02:43 AM

was the restart service affecting to the users? will users be affected? thanks.

0 Helpful

barry
Level 7
Level 7
In response to dudi_duay

‎05-02-2013 05:18 AM

Hi John

No. Restarting DRF services does not impact users.

HTH

Barry Hesk

Intrinsic Network Solutions

dudi_duay
Level 1
Level 1
In response to barry

‎05-02-2013 05:21 AM

Hi Barry,

Thanks. for the info. Already did the restart. Thanks.

Hi gmgarrian,

Followed your suggestion and it worked for me. DRS worked immediately after services restart at publisher (DRF Local and DRF Master). Thanks!

0 Helpful
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