05-08-2021 10:05 AM
Hello Cisco,
I have CUCM,CUC in my premise.
We have a greeting message for all calls. After hearing greetings caller dials caller inputs,then the call is forwarded to phone extension.
But after call are forwarded to extension there is no ring back tone.
For example..
While greetings is played i dialed 2,then call 14753.Call is connected. But no ringback tone.
So that i am not able to understand phone is ringing or not.
CUCM and CUC is SIP integration.
H323 with PSTN.
Please help me to solve the issue.
Solved! Go to Solution.
05-08-2021 06:20 PM
05-08-2021 06:20 PM
Have a look on similar thread
https://community.cisco.com/t5/ip-telephony-and-phones/no-ring-back-tone-from-unity/td-p/958851
05-09-2021 09:06 PM
Problem Resolved.
Issue was transfer type in Call handler transfer type in CUC.
05-21-2023 12:37 PM
Can you share here which part in transfer role you change ?
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