Unified Communications Infrastructure

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Cisco Prime Collaboration Assurance IPPhone 3901 no serial number report

Hi All,I have installed Cisco Prime Collaboration Assurance in my office and try to create phone inventory report , so far no problem , but when i add IPPhone 3901 there no serial number in the report , I have enable web access on the phone , i can s...

Tommy . by Beginner
  • 1 replies
  • 0 Helpful votes

Resolved! Migration to Smart License - No dropdown for "license manager"

I am following the directions to configure connection to smart software licensing.  But in step 1 when it directs me to "choose System > Licensing > License Management" the "license management" option doesn't exist.  How do I enable this?  I am curre...


Need help I'm planning to upgrade from 12.5 to 14, please let me know why will fail what should be done?? Thank you!!Results of running preupgrade file:first during running preupgrade file I got couple alerts: CallProcessingNodeCpuPeggingand results:...

lana1 by Beginner
  • 3 replies
  • 0 Helpful votes

Cisco Phone not getting Registered through Fortigate IPSec VPN tunnel

Dear Team, I am having a FortiGate IP sec VPN tunnel . I am connecting a cisco phone on the other side of the CUCM and TFTP servers. I can ping the Cucm Server as well as the TFTP server through the tunnel, Also, I am able to resolve the hostnames th...