Unified Communications Infrastructure

How many administrative web interfaces does CUCM provide?

Cisco Prime Collaboration Assurance - INACCESSIBLE

Hi,I setup a testing Cisco Prime Collaboration Assurance (CPCA) with Advanced version, which connected with two CM clusters both is the 10.5 version.The result is one CM cluster can be monitored, but the second CM cluster cannot be monitored. The fai...

Cisco Prime Collaboration Assurance IPPhone 3901 no serial number report

Hi All,I have installed Cisco Prime Collaboration Assurance in my office and try to create phone inventory report , so far no problem , but when i add IPPhone 3901 there no serial number in the report , I have enable web access on the phone , i can s...

On Premise Smart License Satellite GUI Certificate Renew

We have a customer that has an on premise Satellite and the self signed GUI certificate has expired.  I have not found any documentation on how to renew/regenerate it...anyone have any suggestions? Thanks, Joe

preupgradescan

Need help I'm planning to upgrade from 12.5 to 14, please let me know why will fail what should be done?? Thank you!!Results of running preupgrade file:first during running preupgrade file I got couple alerts: CallProcessingNodeCpuPeggingand results:...

RTMT- mouse click not working on remote session

RTMT application cannot be clicked on remote session. May I know the reason?  Is this java issue ? we were in microsoft teams session. every time i have to tell the remote end person what to click for each step. please help any idea in this regard. a...

CUBE CUCM and MS Teams

Hello Teams, I added to my CUCM environment the integration of MS teams with direct routing via CUBE. Now, I want to know if I could control from CUBE when I have active SNR on CUCM and Sim Ring on MS Teams. For example:  From Teams client 6680 it c...

Cisco Phone not getting Registered through Fortigate IPSec VPN tunnel

Dear Team, I am having a FortiGate IP sec VPN tunnel . I am connecting a cisco phone on the other side of the CUCM and TFTP servers. I can ping the Cucm Server as well as the TFTP server through the tunnel, Also, I am able to resolve the hostnames th...

rebuild call manager subscriber

hello all I have a cluster in a project ( 1 publisher and 1 subscriber ) . the publisher is down and I need to convert the subscriber to be publisher. can any one tell me the steps for that.

Generate Tomcat CSR (Multi-Server SAN)

I am facing the problem while generating tomcat CSR for Multi-Server (SAN). When I select Multi-Server (SAN) both publisher and subscriber are Auto-populated. But for Publisher, it is not showing FQDN. For subscriber it is showing full FQDN. Attachme...

Upgrade failure Unity Connection 10.5.2 to 14SU1

Having an issue upgrading Unity Connection from 10.5.2 to 14.  The first time I tried I got the error "an unknown error occurred while accessing the upgrade file" I tried again after rebooting and got the error "premature end of file" I thought maybe...