CUCM backup issue

[Operador NOC Entercs]

Hello engineers

I want to do a CUCM 9.1.1 database backup and I am following the next procedure:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/drs/9_1_1/CUCM_BK_D9A29FAD_00_disaster-recovery-system-cucm-91/CUCM_BK_D9A29FAD_00_disaster-recovery-system-cucm-91_chapter_01.html#CUCM_TK_MA4A3FDD_00

But I am having a problem configuring my "Backup device", when I configure it, it does not been saved.

I am using 3CDaemon as my FTP client and my questions are:

Do I need to have a computer/server in the same network segment of my publisher?

Could you recommend me another FTP client application?

Is this procedure right?

I really appreciate your help.

Regards!

Iván

[Jaime Valencia]

As long as you have connectivity, it doesn't matter where it is

Try freeFTPD

Yes, right procedure

[Aman Soi]

Hi Ivan,

you can try solarwinds sftp as well. try running the exe in C:\ instead of making folders.

regds,

aman

[Amit Kumar]

here is a link that should give you more information about DRS : http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/drs/9_1_1/CUCM_BK_D9A29FAD_00_disaster-recovery-system-cucm-91/CUCM_BK_D9A29FAD_00_disaster-recovery-system-cucm-91_chapter_01.html

Here is what we use for testing DRS :

Cisco uses the following servers for internal testing. You may use one of the servers, but you must contact the vendor for support:
    •    Open SSH
    •    Cygwin
    •    Titan

Also Cisco does not support using the SFTP product freeFTDP. This is because of the 1 GB file size limit on this SFTP product.

-> one point to note regarding the backup device not being saved is whether there is any issue with the DRS master and DRS local services; can you confirm if the services remain Started all the while when you are testing this scenario.

[Operador NOC Entercs]

Hello!

Thank you to all of you, I did a test with some of this applications that you recommend and I see that I have communication from my backup device to my CUCM server but I don´t have communication from my CUCM server to my backup device, that is why the DRS is not saving the backup device.

Right now I am checking my switching configuration in order to figure out why is this happening.

Regards!

Iván