Unified Communications Infrastructure

hi ,I have the problems for receive the calls in client attendant console, but i can receivs them in ip phone.when i will log on in the client attendant console i see the followin message :the device is out of service. you can not make or receive cal...

Has anyone successfully gotten RCC working between Lync 2013 and UCM(IM&P) 9.1?  I have followed the docs but cannot seem to log in.  From the traces/captures I have collected it appears CIMP is returning a 401.  I ran the RCC troubleshooter on CIMP ...

We got a CUCM ver 10.0.1.10000-24.Our client has about 170 Ip Phones user on one remote site.We have configured SRST ont that site, here you have router's configuration ( related to SRST):voice service voip ip address trusted list  ipv4 10.11.67.11  ...

Hi All,I have followed the video upgrading from 8.6 to 10 via PCD, but it showed the migration only.Our current environment is Virtualized Cucm 8.6.2 on UCS. We wish to upgrade to CUCM 10.5, including Presence, utilising PCD.1. Is it best to do a mig...

Hi      ThereWe are going to upgrade our CUCM7.1.3 to CUCM 7.1.5. We have 1 pub and 2 subs.According to the Cisco document, once the software being installed, we just need to switch the version and the system will start and running with the new versi...

We have the CoS for Live Record set to a maximum message length of 3600 seconds but our recordings are cutting off at 20 minutes exactly.  We are using a single inbox solution with Exchange 2010 and there are no mailbox size limits on the users. Any ...

Hi, We have CUCM 8.6 in use.I have created a Hunt Pilot and have the following question: Is there any possibility  for the user of this Hunt pilot to forwarding this to other call number , I mean a possibility only for user and not for administrator ...

hello, we have a unity connection  9.1, and i have below questionwhen  i am sending message to another user it ask me to spell the last name and the first name or the distribution list, when i spell the last name and first name still it doesn't recog...

Dears,I have two CUCM 7.1.5 servers with hardware MCS 7816I4, but i can't see the model number and firmware version of HDD. I just did a "show hardware" and "utils create report hardware" "file get activelog platform/log/.." CLI commands, but the inf...

Hello,We are running on a CUEAC v8.5.1.5  and want to go to v9.1But from documents, before going to 9.1 you have to upgrade to v9.0.1So where can we download the v9.0.1 ?I cannot make a choice on the ARC site. Regards,Antra