Unified Communications Infrastructure

dear all i have installing CUEAC 9.1 on server 2008 32 bit, during installation of cisco attendant console server when it goes for DB check when i click next it gives me erro "unable to connect to server" i dont know what is this error, kindly sugges...

Hi,I'm using Unity Connection 9.1 and System Call Handlers to allow to join internal extensions (not reachable from the PSTN).I succeeded but I would like to change the default message played when the extension dialed is not known. I tried with Error...

Is there any reason why BLF can't work with EM even after configuring the SUBSCRIBE CSS under the appropriate end user?

Hi Friends , We are running on 8.5 version of CUCM . I enabled CAR/CDR on CUCM but i am not getting all the records .Below is snap shot .cdrRecordType,globalCallID_callManagerId,globalCallID_callId,orignodeId,destnodeId,origlegcallIdentifier,destlegi...

System is up and running.  Single inbox works just fine with exchange.  SMTP smart host is configured.Unity Connection can ping the smart host.  Actually have tried two different smart hosts with the same results.User is configured for single inbox (...

Custom tabs seem to be gone in CUEAC.Directory tabs within CUEAC are limited to AD attributes which are rarely accurate.Users moving from free to the new are not happy with this.Moving forward with software but actually moving back in functionality f...

Hello guys,There is a need to change DNS settings as well as domain on a CUCM 8.6 cluster. As far as I understood, changing domain will lead to changing the ceritificate of the server, hence there will be a need to reinstall ITL certificates on phone...

Hi All, I am running CUC 9.1.2TT1.11900-2TT1 on BE6K. I want to intergrate with MS Exchange 2013 but currenct version is not supporting MS Exch2013. Please advice what version should i go to support MS Exchange.? Nahas

Hello,I need functionality of changing assigned/unassigned Skills via API UCCX  ?ThanksMartin

Hi everyone,I'm in the process of putting together a lab configuration and I need to know what is included in the following top level SKU:CM9.0-K9-LABI'm looking for a list of the components (i.e. CUCM, UnityConnect, etc...) as well as the number of ...

I have a client that upgraded from 7.5 to IPCC 8.0.3 and CAD 8.0.1 has resulted in loss of skillset stats being presented to IPPA agent phone display. They are receiving enterprise, but no skill set data. Regular CAD users work fine.Snippets:2011-02-...

Hi to all; I have found one solution for it that is cisco media sense which is expensive solution for our company because its just for few phones. Can you suggest me third party solution with cost effective. Thanks

Hi We tried to deploy one 9971 handset in current CUCM 7.1.5.10000-12 and CUPS  7.0.6.10000-17 for Click to Call but it did not work and we got error - Cannot connect to the phone system on MOC.We have went through all configuration wise in CUCM and ...