Unified Communications Infrastructure

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Hi everyone,I'm in the process of putting together a lab configuration and I need to know what is included in the following top level SKU:CM9.0-K9-LABI'm looking for a list of the components (i.e. CUCM, UnityConnect, etc...) as well as the number of ...

Hi We tried to deploy one 9971 handset in current CUCM 7.1.5.10000-12 and CUPS  7.0.6.10000-17 for Click to Call but it did not work and we got error - Cannot connect to the phone system on MOC.We have went through all configuration wise in CUCM and ...

fei he by Level 2
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After adding device pack 8.62.24123-1 to my all of my call manager servers and rebooting them this past weekend. It has been brought to my attention that none of my UCCX agents can transfer calls, or use the conference feature on there phones. I did ...