CUCM CDR excessive data records

[samer.rafid]

Hi,

I hope someone can help me with the following question.

I have the CUCM v12 sending the CDR's to a 3rd party server using FTP service, we noticed the 3rd party server is getting millions of records from a sip trunk and after exporting the CDR in a csv file, we noticed the the same calls that has the same ID is recorded multiple times which is causing the logs size to be huge and the server started to become very slow in displaying any query.

my question is, how to solve this problem? is it related to CDR file interval option? because it is set to 1 minute.

or there is another solution for this issue?

thanks and regards,

Samer

[Roger Kallberg]

The SIP trunk does not have any outbound CSS, so not sure what you mean. Can you please provide some clarification? If possible please provide screenshots of what you reference as that makes it much easier to understand what you mean.

[samer.rafid]

[samer.rafid]

This is on the same Sip trunk of the hipath.

[Roger Kallberg]

That is not used for call routing, it is used for called number transformation. Suggest that you remove this setting and reset the trunk.

If you do use called or calling number transformations these should be kept in their own partitions and CSSs as they should never ever be mixed with call routing.

[samer.rafid]

The new CSS/partition on the SIP trunk.