Unified Communications Infrastructure

Failed to initiate backup. Server [CUCM-PUB], component [CLM] requires component [PLATFORM] to be registered. Did the following  troubleshoot as shown below utils service restart Cisco DRF Local utils service restart Cisco DRF Master Post which ran t...

Hi, Can someone inform is CUCM has the ability to send and receive SMS message to the phone? If so, any documentation would be greatly appreciated. Thanks,    

Has anyone dealt with this bug in CER - CSCvz74529 ? It prevents E911 calls to RedSky when using an off-premise ERL. There is a COP file that is supposed to fix it. (ciscocm.cer_V12.5_CSCvz74529_OTTRouting_v1.1.k4.cop.sha512) I tried installing the C...

Hi all,Just trying to set up a greeting recording solution is a way;- Users can dial a number and record greetings messages for their IVR queues- Can listen to their recorded greeting A setup was done in uccx already, where users would call an extens...

We have an environment that has 1 pub, 1 sub, 1 IM&P node, 1 connection node and a UCCX node.  They are currently running version 10.X respectively.  New hardware has been purchased and I worked with TAC for over a month getting the cluster (CUCM and...

Hi Experts, would like to check if there is way to generate traffic report from Cube Media Proxy. Trying to look for concurrent SIP sessions towards Voice Recorder. Thanks

Dears,We have three UCS servers will be end of support next year (30 June 2023) . Those servers are hosting all IP Telephony applications.we are looking for your support to propose the best approach for replacement with minimum impact and simple migr...

Pls. help just switched versions cucm 12.5 to 14 tried to run ciscocm.postUpgradeCheck-00032.cop.sha512 and got this message: Error encountered: The selected file is not valid. Please ensure that the COP/ISO file is intended for this release. MD5 Has...