CUCM Self Care Portal Tabs

[jgorres]

When browsing Call Manager, I do not see an option within the Enterprise Parameters to disable/remove the "IM & Availability" Tab. Is there another area that I can configure this option or is this unavailable in this version?

[Brian Meade]

Which CUCM version?

[jgorres]

10.0.1.10000-24

[Brian Meade]

Did you try the "Show IM Status Policy" parameter?

[jgorres]

Yes sir! I changed the parameter, logged off, closed browser, opened browser and logged in and it was still there.

[Brian Meade]

Yea, sounds like that's probably not it then.  I checked my 10.5 cluster and there's nothing new there either.  You should talk to your account team to get a feature request raised.

You could probably use some sort of proxy/load balancer in front of the self-care portal to modify the HTML in order to remove that section or make it not clickable.

[tootall424]

same with 11.0.1.21900-11

[Erick Bergquist]

Same in 12.0.1.21900-7  , no option to disable IM & Availability tab or the options under it. 

[Erick Bergquist]

This is same in 12.0.1.21900-7 also.  No option to disable this tab or the Do Not Disturb option on the tab. 

[Tareq Ali]

Still Unable in  Cisco Unified CM Administration System version: 12.5.1.10000-22

[paul.dutcher]

Even still to this day it does not seem this TAB can be disabled. You would think the use case would be that my users are using Webex for Chat and we don't use IM&P anymore since we moved this function to the cloud.  Seems as though the community has brought this to Cisco's attention since 2014 and still not change. The joke is bringing it to "your Cisco Account Team" as a feature request.  Hah.  Everyone know that this means "Don't hold your breath".

[paul.dutcher]

Even still to this day it does not seem this TAB can be disabled. You would think the use case would be that my users are using Webex for Chat and we don't use IM&P anymore since we moved this function to the cloud. Seems as though the community has brought this to Cisco's attention since 2014 and still not change. The joke is bringing it to "your Cisco Account Team" as a feature request. Hah. Everyone know that this means "Don't hold your breath".