CUCM sync with LDAP is affect succe but not seeing the new users and don't seeing update End user

[alforkanehafid]

I have problem the CUCM sync with LDAP is affect succe but not seeing the new users and don't seeing update End user.

I adding new users in AD but not see this users in CUCM.

but sync with LDAP is affect success.

version CUCM is 8.5.1.10000-26

MCS7816I5-K9-CMD2 V01

server AD :2003 server Enterprise.

[Manish Gogna · Accepted solution]

Hi,

Can you restart the Dirsync service once and perform a manual sync again. Please capture a screenshot of the page when the sync is complete. Also, which all user fields are configured on AD for the users.

HTH

Manish

[alforkanehafid]

Hi ,

many thanks for your relpy.

I do this steup but some problem.

please any helps.

best regards

Hafid Alforkane

[Jaime Valencia]

Are they in the OU you're looking at??

Does the user you're using to bind has read permissions over them?

Do they all have surname?