05-15-2013 06:26 PM - edited 03-19-2019 06:44 AM
Hi,
I have a CUCME 7.X.
I configured a voice hunt-group and list number with external numbers. When I call to the pilot using a internal phone it works! But if this hunt received a external call, it didn´t works. The call stay in silent and then get a busy tone. Please, can anyone help me?
The configuration:
voice hunt-group 100 parallel
pilot 2929
list 0XXXXXXXX, 0XXXXXXX
Thanks!!
05-16-2013 10:06 AM
Please provide:
-Complete call flow
-Full CME configuration
--
Jorge Armijo
Please remember to rate helpful responses and identify helpful or correct answers.
05-16-2013 11:16 AM
The call flow:
PSTN --> 2929 (PILOT NUMBER) --> 0XXXXXXXX,0XXXXXXXX (LIST OF THE HUNT, EXTERNAL MOBILE PHONE) --> PSTN (INTERFACE E1) --> AFTER A TIME, GET A BUSY TONE!!
SCCP PHONE --> 2929 (PILOT NUMBER) --> 0XXXXXXXX,0XXXXXXXX (LIST OF THE HUNT, EXTERNAL MOBILE PHONE) --> PSTN (INTERFACE E1) --> WORKS PERFECT!!
The CME configuration:
!
boot-start-marker
boot-end-marker
!
card type e1 0 1
card type e1 0 2
logging message-counter syslog
logging buffered 5000
no logging console
enable secret 5 $1$37RW$TV6Lud8fM5g6ikUr3XAL31
!
aaa new-model
!
!
!
!
aaa session-id common
clock timezone PCTime -3
network-clock-participate wic 1
network-clock-participate wic 2
!
dot11 syslog
ip source-route
ip cef
!
!
no ip dhcp use vrf connected
ip dhcp excluded-address 10.55.32.1 10.55.32.20
!
ip dhcp pool voz
network 10.55.32.0 255.255.255.0
option 150 ip 10.55.32.1
dns-server 10.55.13.24 10.1.14.206
domain-name crb.apmoller.net
default-router 10.55.32.2
lease infinite
!
!
no ip domain lookup
ip domain name maerskvoip
multilink bundle-name authenticated
!
frame-relay switching
!
!
trunk group ATT
carrier-id VOIP_ATT
hunt-scheme random
!
voice-card 0
no dspfarm
dsp services dspfarm
!
!
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
sip
registrar server expires max 1200 min 300
!
!
voice class codec 1
codec preference 1 g729r8
codec preference 2 g729br8
codec preference 3 g711ulaw
codec preference 4 g711alaw
!
!
!
voice class h323 1
h225 timeout tcp establish 5
!
!
voice translation-rule 10
rule 1 /^00800/ /00800/
rule 3 /^00500/ /00300/
rule 4 /^000/ /00031/
rule 5 /^00/ /0031/
!
voice translation-rule 20
rule 1 /^5$/ /#/
!
!
voice translation-profile ATT
translate called 20
!
voice translation-profile insere_operadora_LD
translate called 10
!
voice hunt-group 100 parallel
pilot 2929
list 0XXXXXXXX, 0XXXXXXXX
!
!
controller E1 0/1/0
framing NO-CRC4
ds0-group 0 timeslots 1-15,17-31 type r2-digital r2-compelled ani
cas-custom 0
country brazil
metering
debounce-time 10
answer-signal group-b 1
dnis-digits min 1 max 4
description ** Conexao com PSTN **
!
!
interface Loopback1
description INTERFACE PARA MOH PSTN
ip address 1.1.1.1 255.255.255.255
!
interface GigabitEthernet0/0
description $ES_LAN$
ip address 10.55.32.1 255.255.255.0
duplex auto
speed auto
media-type rj45
no snmp trap link-status
h323-gateway voip interface
h323-gateway voip bind srcaddr 10.55.32.1
service-policy input MARCACAO
!
interface GigabitEthernet0/1
no ip address
shutdown
duplex full
speed 100
media-type rj45
no snmp trap link-status
service-policy input MARCACAO
!
interface Serial0/0/0
description MPLS TELEFONICA - 1024KBPS
no ip address
encapsulation frame-relay IETF
load-interval 30
no fair-queue
frame-relay traffic-shaping
frame-relay lmi-type q933a
!
!
interface Integrated-Service-Engine4/0
ip unnumbered GigabitEthernet0/0
service-module ip address 10.55.32.10 255.255.255.0
service-module ip default-gateway 10.55.32.1
no keepalive
!
!
dial-peer voice 1 pots
tone ringback alert-no-PI
description ROTA PARA PSTN
translation-profile outgoing insere_operadora_LD
paramspace callsetup after-hours-exempt FALSE
destination-pattern 9T
fax rate disable
no digit-strip
no register e164
preemption level flash-override
!
dial-peer voice 2 voip
description ROTA PARA CCM PUBLISHER
destination-pattern 2...
voice-class codec 1
voice-class h323 1
session target ipv4:10.55.14.1
!
dial-peer voice 3 voip
description ROTA PARA CCM PUBLISHER
preference 1
destination-pattern 7...
voice-class codec 1
voice-class h323 1
session target ipv4:10.55.14.1
!
dial-peer voice 21 pots
trunkgroup ATT
description ROTA VOIP AT&T
destination-pattern #
!
dial-peer voice 4 voip
description ROTA PARA CCM PUBLISHER
preference 2
destination-pattern 38..
voice-class codec 1
voice-class h323 1
session target ipv4:10.55.5.20
!
dial-peer voice 100 voip
description *** Dial-peer Unity ***
destination-pattern 1...
session protocol sipv2
session target ipv4:10.55.32.10
dtmf-relay sip-notify
codec g711ulaw
no vad
!
dial-peer voice 10 pots
tone ringback alert-no-PI
description ROTA PARA PSTN
translation-profile outgoing insere_operadora_LD
preference 1
destination-pattern 0T
direct-inward-dial
port 0/1/1:0
!
dial-peer voice 11 pots
tone ringback alert-no-PI
description ROTA PARA PSTN
translation-profile outgoing insere_operadora_LD
preference 2
destination-pattern 0T
direct-inward-dial
port 0/2/0:0
!
!
dial-peer voice 31 pots
trunkgroup ATT
description ROTA VOIP AT&T
destination-pattern 99
!
dial-peer voice 32 pots
trunkgroup ATT
description ROTA VOIP AT&T
destination-pattern 98
prefix 2001,80,3363
!
!
!
telephony-service
sdspfarm transcode sessions 10
no auto-reg-ephone
authentication credential
authentication credential
load 7911 SCCP11.8-3-3S
load 7912 CP7912080003SCCP070409A
load 7960-7940 P00308000500
max-ephones 262
max-dn 300
ip source-address 10.55.32.1 port 2000
service phone videoCapability 1
timeouts interdigit 3
system message Maersk Supply Service
url services http://10.55.32.10/voiceview/common/login.do
url authentication http://10.55.32.1/CCMCIP/authenticate.asp
cnf-file location flash:
cnf-file perphone
date-format dd-mm-yy
keepalive 60 auxiliary 60
voicemail 1010
max-conferences 8 gain -6
call-forward pattern .T
moh music-on-hold.au
web admin system name password
dn-webedit
time-webedit
transfer-system full-consult
transfer-pattern .T
transfer-pattern #T
secondary-dialtone 0
create cnf-files version-stamp Jan 01 2002 00:00:00
!
!
ephone-dn 1 dual-line
number 2803
label Urca Meeting Room
name Urca Meeting Room
translation-profile incoming ATT
!
!
ephone-dn 2 dual-line
number 2801
label Catete Meeting Room
name Catete Meeting Room
translation-profile incoming ATT
!
!
ephone 1
no multicast-moh
mac-address 0016.4705.10C3
type 7940
button 1:1
!
!
!
ephone 2
no multicast-moh
video
mac-address 0018.180E.410D
type 7940
button 1:2
!
!
!
line con 0
line aux 0
line 258
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
line vty 0 4
transport input telnet ssh
line vty 5 15
transport input ssh
!
scheduler allocate 20000 1000
end
05-17-2013 10:27 AM
YouR topology/callflow aren´t clear...
You can post debug voice ccapi inout or debug isdn q931 with work and not work flow?
Please give us the Called and calling number
Cheers
Bruno Rangel
"Se você quiser alguém em quem confiar, confie em si mesmo. Quem acredita sempre alcança"
Renato Russo
05-18-2013 11:44 AM
I´m trying to explain again:
I created a voice hunt-group where the members of this hunt are external numbers. When I call to the pilot (2929) using a SCCP Phone, works perfectly. But when I am out of the ofice and call to the pilot 3202-2929) using the PSTN don´t work.
Regards!
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