06-05-2018 07:29 AM - edited 03-19-2019 01:23 PM
Hope I can get some help on this. None of the searches on the issue I'm having has provided any useful info.
I am operationally managing a newly installed CUCME 11.5 installation.
The configuration and installation was outsourced and is an upgrade from a previous CME 3.1 installation.
The mandate was to do a 1:1 update from CME 3.1 to CUCME 11.5, adding on the config needed for the SIP phones.
Phones and everything works well, but not the Web GUI, and I can't see what is wrong. As far as I can see, all the config needed is in place as well as all the webgui files.
I get the authentication prompt when accessing the URL but after sign all the web page displays is "view window"
The following are the details of the installation:
CUCME version: 11.5
Router hardware: ISR4331
IOS version: Cisco IOS XE Software, Version 16.03.06
Config details:
ip http server
ip http authentication local
no ip http secure-server
ip http path flash:
web admin system name myadmin secret 5 12345678
web admin customer name cust password 12345678
dn-webedit
time-webedit
Files on flash:
17 -rw- 829440 May 17 2018 18:52:26 +05:30 CME-11.5-GUI.tar
18 -rw- 1042 May 17 2018 18:57:39 +05:30 CME_GUI_README.TXT
19 -rw- 1029 May 17 2018 18:57:39 +05:30 CiscoLogo.gif
20 -rw- 953 May 17 2018 18:57:39 +05:30 Delete.gif
21 -rw- 1347 May 17 2018 18:57:40 +05:30 Plus.gif
22 -rw- 174 May 17 2018 18:57:40 +05:30 Tab.gif
23 -rw- 3987 May 17 2018 18:57:40 +05:30 admin_user.html
24 -rw- 677825 May 17 2018 18:57:40 +05:30 admin_user.js
25 -rw- 16344 May 17 2018 18:57:40 +05:30 dom.js
26 -rw- 864 May 17 2018 18:57:40 +05:30 downarrow.gif
27 -rw- 6198 May 17 2018 18:57:40 +05:30 ephone_admin.html
28 -rw- 4558 May 17 2018 18:57:40 +05:30 logohome.gif
29 -rw- 3866 May 17 2018 18:57:40 +05:30 normal_user.html
30 -rw- 78428 May 17 2018 18:57:40 +05:30 normal_user.js
31 -rw- 843 May 17 2018 18:57:40 +05:30 sxiconad.gif
32 -rw- 2490 May 17 2018 18:57:40 +05:30 telephony_service.html
33 -rw- 870 May 17 2018 18:57:40 +05:30 uparrow.gif
34 -rw- 9968 May 17 2018 18:57:40 +05:30 xml-test.html
35 -rw- 3412 May 17 2018 18:57:40 +05:30 xml.template
What am I doing wrong?
06-07-2018 06:53 AM
06-13-2018 02:19 AM
Thanks, do you know if there is a replacement for the WEB GUI for managing SIP phones?
The CLI is OK for IT professionals but on this particular site WEB GUI provided the customer with way of changing the display names on the extensions. They won't be happy that they will have to raise a ticket, with an associated charge, for routine and trivial changes.
06-13-2018 02:36 AM
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