Unified Communications Infrastructure

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Hi, Is ther a way to customize the email template used by CER (Cisco Emergency Reponder) to send email Alerts on an event of a 911 call. Also The field Display Name which I think refers to the caller Display Name is empty, see example below:  EMERG...

Hi,  Is it possible to have the Jabber status turned to " in a meeting" without performing the exchange integration between IMP and exchnage. As Jabber takes most of the status from outlook, rather then going to exchange server for the status of a pe...

We are running Cisco Unified Communications Manager v 8.6.2.22028-1 and Cisco Unity Connection v 8.5.1ES65.13900-65 and need to upgrade our Windows Active Directory to 2008R2 functional level. Are there any compatibility issues between UCM 8.6 and/o...

Hello, when I do provisioning of a Extension Mobility access device that has the Exntension Mobility service subscription assigned to it the probisioning job ends in hold state with error message: "Error adding User Device Profile. IPT-0500: Object N...