Unified Communications Infrastructure

Hello, I wanted to ask if someone knows how to get the SNMP oid value to get the active calls on SIP trunks. I am able to get in Spectrum other SIP values like for example, the number of SIP trunks configured on CUCM, but I don't find the active call...

Hi All, Would like to have your inputs why the calling party transformation mask is not working when calling outbound. This is our setup GRC_TEST_RL Cube_RG ------------------------------> Calling Party Transformation Mask Configured   SMW_E1_1_RG -...

Hi All, We will having an activity for the upcoming week where one of our voice gateway located at the remote site will be transferred to another site. We would like to know of what should we check prior of transfer of the Voice Gateway since we will...

Hi all, I am running CUCM version 8.6. I access to DB via command line, typing  "run sql ..." commands . So far it´s ok. I want/need somehitng easier, eg TOAD or whatever. Do I have any software like TOAD, where can I use to do "queries" and see CUCM...

Hello guys I was thinking about Resync Bandwidth option under System>Location>XLocation What does this do? When and why should I use it? According to this document: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_0_2/ccmcfg/bccm-80...

Our UCCE environment was upgraded to 10.5 last year. Our DTMF relay is RTP-NTE. Currently, all of our IVRs have numeric DTMF input only. A recent request (from one of our clients) was made to have an IVR where the caller would input a 9-character alp...

Dear Sir, I have 1 cluster of 2 uccx 10.5 server and cluster of 2 cucm 10.5 with 6921 as ip phone agent. I run extension mobility on cucm cluster. the problem is that we have 3 shifts in our company and when user log-in and log-out of extension mobil...

Hi, I just wanna make sure the compatibility of DX80. We will upgrade our CUCM from version  9.1.1.21030-1 to 9.1.2.15900-7 to support DX80 devices. Please below link. http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/desktop-c...

Hello All, We upgraded Cisco UCCX last night (*8.5 --to--> 10.6) and went through the auto-upgrade for cad for 99% of our Agents, and they most all went just fine. The CAD version is 10.5... However, we had 2 Agents who when attempting to upgrade g...

I have to get customized historical reports, whe I copy wich I try to copy one for customize, the menu appears like disable to select any item, and I can´t to create new one, so I have to need special rights to create an historical reports and send i...

Hello Team, Upon installing and having Operational a CUCM server v11, I have proceeded with installing the IM & Presence: I have included the IP address of the IM&P on the CUCM Server list (image1 and image2). However, when I try to proceed with the ...

I have a customer with two older UCS C200 M2 servers with the follow specs: R200-1120402WIntel Xeon CPUs 2.133Ghz2 processor slots4 cores per socket8 logical processors24G of memory1.8 TB storage They are running a CallManager Pub and Sub, Unity Conn...