Unified Communications Infrastructure

Hello,   I am looking to upgrade CUCM from 8.6.2 to -> 10.5.2. I have many models of gateways running MGCP and two that are used as SIP SBCs.   I am looking for a compatibility matrix for CUCM 8.6.2 as it relates to MGCP gateway IOS versions. What I ...

Hello,i am looking for a possiblity to start a web api call from cucm 10.5.The best way would be to have a kind of script (IVR) and make a web (soap, rest) api call to a web service that gives routing information.Next step would be to use the informa...

hi guys,I am trying to restore backup on my cucm and unity connection through disaster recovery.so I am trying to create a BACKUP DEVICE NAME first.My sftp server is runnning on my laptop. its named SFTPSERVERI need to enter the following info in CUC...

folks, what is the repercussion of changing the "Host name" under "Server Information " on UCM from ip address to FQDN ? We only have Unity and UCCX , and EM running on cluster. Tks, K

Hello, I am able to get GUI for my CUE, but when I try to log-in it displays "Login Failed". I created user "hvelazquez" and give it group Administrators privileges. I have his information in the running: groupname Administrators member hvelazquez (h...

Hello all, I've been trying to discover if its possible to run my old and new voicemail solutions concurrently.  I have unity 7.2 and connection 10.2 and obviously want to test the VM function with a few test users before bulk importing the active a...

Hi all, I have been asked to provide a fax solution (I thought fax was dead!) - and i have said that Cisco support on-ramp and off-ramp fax. Can anyone suggest an on-site fax solution (not cloud) whether involving Cisco kit or not?? Faxes will need...

I have just configured users for a 2nd site in Unity Connection, using a separate Unity Connection partition and css.  CUCM is already integrated with the Primary site, but I'm trying to figure out how to point CUCM to the new Unity Connection partit...