Unified Communications Infrastructure

Working with a customer (Direct Marketing Firm) that wants to set up CUCM & Unity Connection for the explicit purpose of establishing 1000 voicemail boxes (to receive customer feedback). If they have no phones, and just 1,000 voicemail boxes, how man...

Hello, Suddenly, the home screen of my Prime assurance goes blank and I'm not able to see anything like: OpsViewService ExperienceAlarm etc. Any help please?

Hi, I am using cisco prime collaboration assurance. this is newly implemented system in MSP mode, I have configured the one test customer with CUCM, CUC, presence. I can discover all the inventory. but I can not monitor the trunk utilisation? as wel...

Hi, I am having issue upgrading from cucm 9.1.2 to 11.0(1a)SU1. I have collected the installdb_ru.log.err (output below) and it is pointing to an issue database issue with the DX630 (phonetemplate, phonebutton,Security Profile, Defaults) Has anyone...

We have added domain name on CUCM publisher and later all the phones got unregister and register back..This happens 7 times whithin half an hour and later all the phones got stable automatic.... please suggest if i add domain name to all the subscrib...

hello ,  -I have BE6000 version 10.5, I already install CUCM and Unity Connection. -The version is 10.5.1.10000.7.   - I activated the service dhcp, and I configured server dhcp and subnet dhcp. -The issue is when I  try to add the IP phone, the DHCP...

Dear all, I make all the documented configuration for missed call notification feature from Cisco unity connection side but unfortunately it didn't work. as it seems in the attached capture from the RTMT logs, it says that the client is not authentic...

Hi All , i have MGCP GW with VWIC2-2FXS connected to two analog phones, the two FXS ports are registered on Call Manager, the two analog phones can receive dial tone and make calls but when someone dial the DN of any one of them, hears fast busy tone...

Hi All , how can i get the software of Cisco unified attendant console version 11 both server and client side as i cannot find it at Cisco website? also the compatibility with CUCM and Windows server? Best Regards Essam 

Is there a way to get reports from CDR that can go back a year?

hello all, am going to upgrade cuac enterprise 9.1  to cuac advanced 10.5, but the size of the existing cuace is 40 gb ,but for the cuace we need 80 as the minimum requirement, how should we increase the hardisk size ? manually or is there any cop fi...

Hi,System version: Prime Collaboration Provisioning 9.5.0.245I got the following error message during batch importing pseudo users: Workflow activity Order 2772 for PseudoUser332502273 timed outBatch operation has the error status.The problem is that...