09-22-2011 01:23 AM - edited 03-19-2019 03:39 AM
Hi,
i tired to install the CUEAS 8.6.1.9 Trial on a Microsoft Server, but i allways get the error 1720 during installation.
Here my installation steps:
microsoft windows 2003 (32bit) on server and VM Vsphere 4.x
+ language german
+ all microsoft updates
+ IIS
+ asp.net
+ ms sql server express 2005
+ microsoft installer 4.5
+ dotnet 3.5 SP1
- Remote access conection manager service
- user account control
=> ends during installation with error 1720
microsoft windows 2008 (32bit) on VM Vsphere 4.x
+ language german + microsoft en-us language pack
+ microsoft SP2
+ IIS
+ asp.net
+ dotnet framework
+ vnc
- Remote access conection manager service
- user account control
=> installation installs dotnet framework 3.5 SP1 and microsoft installer 4.5, but ends with error 1720
any ideas? i downloaded the cueac 8.6.1.9 in the last two days two times..
09-22-2011 06:32 AM
Hi Kenjie,
Have a look at this excellent thread
https://supportforums.cisco.com/message/3441734#3441734
Cheers!
Rob
09-23-2011 04:42 AM
Hi,
thank you for your help and mentioned link.
I managed to install the cueac 8.0.0.5 on our VMware Vsphere 4.x with the cisco vm template. The VMware is not installed on a cisco device, that is true, but i could not install cueac 8.6.1.9 on a Windows Server 2003 on a physical machine either.
On Windows 2003 Server the SQL 2008 Express was not installed properly by cueac 8.6.1.9, i had a view under installed software, their was only one point "sql 2008 tools and help.." (or something like that). After that i tried to install cueac 8.0.0.5, but the sql database wizzard could not connect; error "unable to connect to server". So i tried to install SQL 2008 Express manually, but their was an error during the checklist. i believ the msi had a problem with sql installation on both systems, because it could install one or more times other necessary applications.
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