CUMA and MCS-7825I4-K9-IPC1, ask for drivers

[francisg]

trying to install Mobility Advantage 7.x on a MCS-7825I4-IPC1 server.  After asking for localization infor (country, language etc), I get an error "no device found".  What driver do I need?  Do I need to download a specific driver?

[htluo]

You need to use 7.1.3.10101-3 from CCO.  Earlier version was not able to detect SCSI adapter of 7825I4

http://tools.cisco.com/support/downloads/go/ImageList.x?relVer=7.1.3.10101-3&mdfid=281001413&sftType=Unified+Mobility+Advantage+Software&optPlat=&nodecount=2&edesignator=null&modelName=Cisco+Unified+Mobility+Advantage&treeMdfId=278875240&treeName=Voi...

Michael

http://htluo.blogspot.com

[francisg]

Those are non-bootable DVD ISO.  What can I use to boot the server?

thanks.

[Aaron Harrison]

Hi

If I recall correctly, 7.x of CUMA has the same install routine/OS as CallManager... if that is the case, then did you see prompt during install along the lines of 'Do you want to install a patch as part of this upgrade'?

If you did see that you should be able to answer yes and point the server at the downloaded file on an SFTP server...

Aaron

[htluo · Accepted solution]

It's "supposed" to be non-bootable.  But please try it.  You might be surprised.

BTW, this kind of issue cannot be solved by "two-stage" upgrade, because it failed at the very first beginning.  You won't even get to the part that asking you if you want to apply a patch.

Michael

[charl]

Hi,

Just wondered if you managed to get this working and what the resolution was as I am facing the same issue now.

thanks

Charl

[francisg]

download the non-bootable ISO cuma 7.1(3) installer from CCO.  Try to use the non-bootable ISO to boot server.