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CUPC running on Vista

fiene3606
Level 1
Level 1

I am running CUPC v 1.2(3.12649) on Vista SP1 and 2.5GB RAM.

When I ran CUPC on this same computer running XP, I had no problems.

Since upgrading to Vista, I have call quality problems. When I have a CUP-C voice call active, doing such menial tasks as minimizing/restoring a window will cause me to stop hearing the voice stream on CUPC. If I don't touch anything and let the PC sit for 2-3 seconds, the voicestream comes back. This effectively means I can't use my PC when on a voice call. Any one have any ideas? THank you.

Tyler

2 Replies 2

Ginger Dillon
VIP Alumni
VIP Alumni

Hi -

I don't have personal experience with this yet, but I wonder if you are encountering this bug I found - it's still in the open caveats in the release notes ... http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsl50789

Ginger

Jonathan Schulenberg
Hall of Fame
Hall of Fame

Have you been watching your CPU utilization during these times? I've been seeing extremely high CPU utilization for CUPC 1.2 and 7.0beta on Vista. It seems especially prevalent when I have the VPN client running. Just curious if you're getting the same thing...