08-30-2010 01:18 PM
The Cisco UP Presence Engine remains in a status of [starting]. I have stopped the service, restarted the service, rebooted the server....it will not move to a 'running' status.
Any thoughts?
Thank you in advance,
Jeff
09-07-2010 06:25 AM
Hi Jeff,
Without some more details, it's difficult to tell what might be happening here. Is this a fresh install or an upgrade? Is it a CUP cluster or a single-server deployment? Is the connection to the CUCM cluster ok? Did it ever work or has there been any changes to the environment?
Cheers,
Jose
09-07-2010 12:54 PM
Turns out the hostname was incorrect. TAC had to do their root magic and change it in a couple .cnf files. All is good now.
Thank you for taking the time to look/respond,
Jeff
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