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Directory Handler Input Error Setting

chrisb
Level 1
Level 1

Win2000 UM 4.0(5) partner 2003AD Exch2003 SP2

during directory handler, if invalid entry occurs, caller is routed to opening greeting call handler. is there a setting to affect the behavior? i specifically want to control the redirection for each directory handler i create.

11 Replies 11

Ginger Dillon
VIP Alumni
VIP Alumni

Hi -

On the specific directory handler you create, go to the Caller Input settings. You will see the various behavior (call flow) that occurs when callers do a specific action or non-action. You can modify these anyway you want to meet your business requirements - too cool!

Ginger